Get it together
After open-heart surgery, patients move to recovery. A quick and careful transfer means the operating room is open for another patient.
Some patients have 17 separate feeding, hydration, and medication lines. Technology means drug delivery is precise. Moving patients with all this technology is a different story. Nurses and transport orderlies huddle around the bed and take baby steps to keep lines connected and everyone moving together. With four IV poles, a bed and a transport team, you have to wait until everyone is ready and waiting takes time.
“Nurses and transport orderlies huddle around the bed and take baby steps to keep lines connected and everyone moving together.”
Hospira asked us to find a new approach to high capacity infusion transport. Open-heart surgery is a specialized procedure and post-surgery transport was a problem no one was solving. We scrubbed up, observed procedures and talked to nurses. We mapped postoperative work flow and measured the time and staff needed to move to recovery. We explored different approaches. We needed to find a way to squeeze a patient and 200 lbs. of technology into a crowded elevator.
Once we saw the problem through a nurse's eyes, our designs developed quickly. We replaced a horizontal handle with two vertical handles for better control. We opened up HiCap's center panel for better visibility and we added a hook for cables.
We freed up surgical capacity and reduced transport times by 60%. We found a way for one person do the work of four and we made the road to recovery faster and safer.